Services
Online Banking
Control your finances anywhere at anytime with our easy-to-use online services.
- Transfer funds between linked account
- Make loan payments, including scheduling automatic payments
- Access Online Bill Pay through your login and pay bills
- Access your statements any time, with E-Statements usually available by the second business day of the month
- E-Notices that will send you a receipt or other notices regarding your account
- Setup alerts to inform you when your balance drops below a certain amount
- Remote Deposit Capture to deposit checks without the hassle of visiting the branch^
- Face and fingerprint recognition on compatible devices^
All these features can be accessed when you log in to your account online or download the RMECU mobile app. Call us today to get started with this free and easy-to-use service. Items marked with ^ are available via our mobile app only.
If you have any questions, would like more information, or would like assistance setting up online access, please contact us at (262) 637-7274, email us, or stop by today.
Member Services
As a member, you have access to a number of convenient services to make you life easier. These services include:
- Wire Transfers
- Free Notary Service
- Money Orders
- Cashiers Checks
- Free Coin Counting
- Fax Services
- Photocopies
- Stamps
- Overdraft Protection
- Courtesy Pay
- Night Deposit
Calculators
Use these helpful calculators to aid in determining mortgage, vehicle or personal loan payments. Or use the savings and budgeting calculators to aid in achieving goals. Provided to RMECU members by our partner GreenPath Financial Wellness.
Order Checks
Looking to order checks for your RMECU checking account? Here are some simple steps to help you along the way.
Members may order checks for their RMECU account through any provider they wish. RMECU currently works with Bank-A-Count and Harland Clarke, and provides the first box free to all members who open a new checking account.
If you are choosing to use your own check vendor, please contact the Credit Union prior to ordering to verify your complete checking account number and routing number. This may differ from a direct deposit form or payroll deduction form we have issued you.
If you are looking to order your first box of checks through the Credit Union, please contact us and we will assist in your first order, and don't forget, it's free.
If you have already ordered checks from the Credit Union and would like to re-order, please do one of the following:
1.) If you have checks from Bank-A-Count, please use the online reorder site below, or contact the Credit Union to place your order.
2.) If you have checks from Harland Clarke, please contact the Credit Union to place your order.
If you have questions, would like to learn more, or need assistance ordering your checks, please contact the Credit Union at (262) 637-7274 or stop by.
Report a Lost/Stolen Card
During normal business hours, please contact RMECU at (262) 637-7274 or 1 (866) 763-2848. After hours, please do the following:
To report a lost or stolen Mastercard Debit Card please call our fraud management service, SHAZAM, at 1-800-383-8000. They are available 24/7 to help.
- This will place a block on your card which will stop any further transactions from happening.
- SHAZAM will confirm and go over any recent transactions on your card.
- If necessary, they will help you file transaction disputes.
- Afterwards contact us at (262) 637-7274 or 1 (866) 763-2848 to order a new card should it be needed.
To report a lost or stolen VISA Credit Card please call our VISA processor (FIS) at 1 (800) 325-3678.
- They will place a block on your card which will stop any further transactions from happening.
- FIS will go over any recent transactions on your card and file any transaction disputes at the time of your call.
- A new VISA Credit Card will be issued from FIS and you can expect to receive it within 7 to 10 business days.
Fraud/Identity Theft
If you are a victim of identity theft, call us immediately at (262) 637-7274 or 1 (866) 763-2848.
Important Information: We will never use a telephone service (automated or text) to contact you that requires you to enter your account information or social security number. Please contact us directly any time you are concerned about the legitimacy of a link or communication that supposedly came from RMECU.
We will never send an email that requests personal information. Our online banking service will never require you to enter anything other than your member number, passwords, and security questions answers to log on. We highly recommend you create a username and discontinue using your member number to access online banking.
Fraud Prevention Tips:
Get your free annual credit report at annualcreditreport.com.
- Consider checking this information even more frequently than annually.
Online shoppers be sure you are registered with all the additional security features available with your Debit/Credit Cards.
Always use care when using internet sources for buying and selling. These are breeding grounds for fraudulent activity.
Be careful about work from home, sweepstakes, lottery, and inheritance offers. Most, if not all, are scams. The main reason we will put a hold on a check is to prevent potential losses to you. Remember, you are responsible for all checks deposited into your account(s).
Be careful about who you share personal information with on internet social media sites. Use extreme care with over the phone and email solicitations --- Do not reveal or share personal information unless you've initiated the call or contact and have verified their identity.
Never give your PIN number to anyone. Ever.
Never carry your Social Security Card in your purse or wallet.
Balance your accounts each month to your statement. Remember the right to dispute charges has a deadline.
Be alert about mailed statement delivery dates for all of your accounts. If you're not receiving your statements, investigate the reason ASAP. This can be the first sign of Identity Theft. Sign up for free E-Statements and access your RMECU statements securely through our online banking service.
Keep your contact information current with us and all of your financial institutions. We need to be able to contact you if we detect suspicious activity on your accounts.
Use Online Banking to monitor your account activity. Detecting fraudulent activity quickly is the key to protecting your accounts and stopping the situation from getting worse.
If you are the victim of fraud on your debit or credit card, blocking (also known as Hot Carding) those cards immediately is crucial and may provide evidence you need to protect your charge-back rights.
Enroll in E-Notices and E-Statements, which provide fast, convenient, and secure ways to receive account and balance information. These services are free! So stay connected to what's happening with your money!
Use our online bill pay. Pay bills by pushing money out of your account instead of allowing vendors access to your private account information. If a vendor makes a mistake, (takes too much money) it's much harder and time-consuming to get a refund. Take control of how your money gets distributed and used.
Service Fees
Checking Fees
Overdraft Transfer from Savings | $5.00 |
Non-Sufficient Funds (NSF) Returned Item | $30.00 |
Negotiated Returned Check | $30.00 |
Courtesy Pay (Non-Returned) Item | $30.00 |
Stop Payment Request | $30.00 |
Revoked ACH Authorization | $25.00 |
Copy of Paid Check | $3.00 |
Bill Pay Payments | $1.00/ea. |
-3 FREE payments per month | |
Bill Pay Stop/Cancel Payment | $25.00 |
Bill Pay NSF/Overdraft | $30.00 |
Business Checking Service Fee | $5.00/mo. |
Savings Fees
Savings and Sub Shares NSF (Returned Item) | $30.00 |
Negotiated Returned Check | $30.00 |
Savings and Sub Shares Overdraft Transfer | $5.00 |
Stop Payment Request | $30.00 |
Revoked ACH Authorization | $25.00 |
IRA Account Fees
Annual Fee | $12.00 |
- if under $1,000 unless on Payroll Deduction |
Other Fees and Charges
ATM Withdrawals (5 Free Per Month) | $1.00/ea. |
Overdraft due to ATM/Debit Transaction | $25.00 |
Replacement ATM/Debit Card | $10.00 |
Manual ACH Transactions | $5.00/ea. |
Cashier’s Checks & Money Orders | $2.00/ea. |
Returned Cashier’s Check or Money Order | $5.00 |
Check Cashing Fee (per $100) | $1.00 |
- savings account only with balance under $100 | |
On-Us Non-Member Check Presentation | $5.00 |
Stop Payment Cashier’s Check or Money Order | $25.00 |
Wire Transfer – Incoming/Outgoing | $15.00 |
Rejected Wire Transfer | $50.00 |
Western Union Wire | $25.00 |
Foreign Check Presentment | up to $20.00 |
General Account Maintenance Fees
Account Balancing or Research | $25.00/hour |
Statement Copies* | $1 pg./$5 stmt. |
Telephone Transfers | $2.00 |
Dormant/Inactive Account | $2.00/month |
*Statement Copies are free when requested if member is enrolled in Online Banking with RMECU